Coronavirus guidance

The Covid-19 outbreak has disrupted so much of the treatment and support that cancer patients and families rely on. It’s a challenging time; people with cancer and their families might feel especially worried about how the coronavirus virus outbreak will affect cancer treatment, care and support.


It’s why we’re here to care for anyone living with cancer, or supporting someone else, as we get through this – together at every step.

Latest guidance on coronavirus

Restrictions have been eased following the move to step 3. However we must continue to exercise caution. In England:

You should continue to work from home if you can. When travelling within the UK, you should aim to do so safely and plan your journey in advance.

You should get a PCR test and follow the stay at home guidance if you have COVID-19 symptoms.

Find out what you can and cannot do >

If you have been vaccinated

To help protect yourself and your friends, family, and community you should continue to follow all of the guidance on this page even if you’ve been vaccinated against COVID-19.

The vaccines have been shown to reduce the likelihood of severe illness in most people. Like all medicines, no vaccine is completely effective, so those who have received the vaccine should continue to take recommended precautions to avoid infection.

Guidance on signs, symptoms and testing

You are eligible to a free NHS test if at least one of the following applies:

  • you have a high temperature
  • you have a new, continuous cough
  • you’ve lost your sense of smell or taste or it’s changed
  • you’ve been asked to by a local council
  • you’re taking part in a government pilot project

You may need to get tested if you’re due to have surgery or a procedure.

Find out more about testing here >

Has your treatment or operation been postponed?

This is a challenge for so many cancer patients and their families and although Weston Park and many other cancer units never stopped treatments completely, some procedures were delayed, and some patients might have been delayed in starting a treatment. It’s important you come for all your hospital treatments when you are asked to and your doctor will discuss your treatment at your appointment (face to face or telephone clinic) and you will be able to decide this together.

Someone in my family is self-isolating or has symptoms, should I still attend my hospital appointment?

You and your family should follow government guidelines with regards to social isolation. If your appointment is due whilst you are self-isolating due to COVID 19 symptoms please contact the department that you would be attending for advice.

I’m worried about cancer, what should I do during the coronavirus outbreak?

If you’re worried that symptoms you’re experiencing could be cancer, you can call and speak to one of our healthcare professionals. If appropriate, you will be advised to make an appointment with your GP, where services are running and your GP can decide how best to safely investigate your concerns.

Guidance on face coverings

You must wear a face covering in many indoor settings, such as shops and places of worship, and on public transport, unless you are exempt or have a reasonable excuse. This is the law. However, there are some circumstances where people may not be able to wear a face covering, including medical reasons.

If you need to you can speak to our healthcare professionals about a face exemption card – just call 0114 553 3330 – or for more information about face masks visit the website >

Coronavirus support bubbles

If you are eligible to form a support bubble, you and your support bubble count as one household towards the limit of 2 households when meeting others indoors. This means, for example, that you and your support bubble can meet with another household, even if the total group size is more than 6 people.

Going into hospital during the coronavirus pandemic

There are lots of healthcare professionals working very hard to make sure treatment is delivered in the context of coronavirus. Staff have made a lot of changes at the hospital and these are directed at keeping you as safe as possible.

“There was certainly a difference in the hospital from when I was there previously in January to have my Radiotherapy. On my visit I attended the 4th floor, then onto X-ray and then onto Pharmacy. I think I saw around ten patients as I was walking around. Without as many patients around, this all seemed very strange.”

You can read more about Joanne’s experience here >

Despite the COVID-19 pandemic, it is vital that you continue to use our services if you have concerns about your health.


While some consultations may now be completed in a different manner, it is imperative that you continue to get the healthcare you deserve. So please, help us help you, by continuing to follow the national guidance and to contact your GP or medical team if: You are a cancer patient who is worried about a developing problem, you are someone who is concerned they have the signs and symptoms of cancer. These include: Bleeding (that doesn’t come from an obvious injury), lumps, weight loss, any continued or prolonged pain or you have any other serious concerns about your health.

“The call has been much appreciated thank you, it has been really helpful to know I can get advice and support, especially as the hospital is even busier than normal at this time.”


Our help is free, confidential and open to anyone living with cancer, or supporting someone else, not just Weston Park patients.


If there’s anything you need – just call. If we can’t help we can direct you to others who can. The most important thing is that you don’t try to get through this alone – help is just a call away.